Service Adjustments Applicable to Chinese Mainland Investors

Dear Valued Clients

Pursuant to the Implementation Plan for the Comprehensive Rectification of Illegal Cross-border Securities, Futures and Fund Business Activities (the "Implementation Plan") jointly issued by the China Securities Regulatory Commission (CSRC) and seven other departments on May 22, 2026, and the circular regarding control measures to be taken in account opening and maintenance of client relationships (the "Circular") issued by the Securities and Futures Commission of Hong Kong (the "SFC") on the same day, the Company, in order to comply with the relevant regulatory requirements stipulated in the Implementation Plan and the Circular, will implement the following adjustments to the accounts and related services of existing clients who are deemed as Chinese Mainland investors (i.e., clients whose proof of identity kept in the Company's records consists solely of a People's Republic of China Resident Identity Card (the "PRC ID Card") or a People's Republic of China Passport), with effect from October 1, 2026 (Hong Kong time):

1. Trading Services: When Chinese Mainland investors are in Chinese Mainland, buy (open) transactions for all products will be suspended; sell (close) transactions will not be affected.
2. Fund Deposits: Fund deposit services will not be permitted when Chinese Mainland investors are located Chinese Mainland.

Please be assured that the adjustments will not affect services provided to Chinese Mainland investors outside Chinese Mainland. Your asset security will also remain unaffected; you can still check your account, hold, and sell existing positions as usual.

If you have any questions, please feel free to call our Customer Service Hotline:

+852 2822 5001 (Hong Kong, China)
+853 6262 5028 (Macao, China)
+86 40011 95525 (Chinese Mainland)
cs@ebshk.com